Here’s what some of our customers have to say about our service:
"I just wanted to drop a short line to say thanks for all your efforts. Global was recommended to me by a colleague as a company that often “achieves the impossible.” I was very impressed when the Class approved butterfly exhaust valves you sourced arrived within 4 days as I was advised by local agents here that the earliest we could get them was 4 weeks. Your service was excellent and your commitment to ensuring we received them ASAP – brilliant!! You kept me informed all the way through and I felt completely confident that all was in hand from the moment we confirmed the order. The valves are now installed and thanks to you the yacht will be departing the yard on time and schedule. I really appreciate everything you have done and I look forward to working with you and Global Services again in the future."
Craig Martin (Captain) M/Y Q.M. of London 49 Metres
"Al Seer Marine have used Global Services for more than a decade as one of our main logistical and supply chain solutions. Their communication is excellent, Global Services are very realistic on lead times and have always kept us updated on the supply situation. I am happy to recommend their services to any potential customer"
Russell Bartlett, Operations Manager, Al Seer Marine
"We have used Global Services for the initial set up and supply for a large yacht in Germany and have continued for the last eight years as our major supplier for spares and equipment. Their knowledge and experience in new builds was a great help in getting us completed to sail from the yard with the right amount of supplies on board. We have always found Global to offer an excellent service with rapid response and quick delivery anywhere in the World and in some challenging circumstances. I have no hesitation in recommending Global Services as a great asset to help the smooth running of a yacht."
Captain, Motor Yacht, Worldwide Cruising, 95 Metres
"I have had the pleasure of doing business with Global Services over the past 8+ years. They have proven to be flexible, fast and adaptive in a demanding and ever changing business environment. I will most certainly continue to use Global Services in the future.”"
E. Hatlø, (Chief Engineer) M/Y Rising Sun 138 Metres
"Thank you very much for compiling and for sending ‘End of the Build’ invoices. I would like to take this opportunity to thank you kindly for all your prompt and professional assistance throughout the whole build process of Solis. It has been a great pleasure working with you and we look forward to hopefully working together in the future.”"
M/Y Solis 34 Metre New Build Project
“Anchored off a Croatian island in a remote bay at the height of summer, and it’s 40 degrees Celsius in the shade. It’s Friday evening, 10 guests are on board and the air conditioning pump has failed. It took just one phone call with Richard Gardiner at Global Services Ltd. to put the wheels in motion to find the right model pump, have it flown to Croatia and installed on board the very same weekend. It’s this kind of support which we received from Global Services which can make a real difference when cruising the world’s remote locations. Thank you so much – you really did make our weekend.”
Chief Engineer, M/Y Sarissa
“When I needed parts in a hurry I turned to your company and have been delighted with the service.
Not only was Paul helpful in finding parts and keeping us updated, but when the courier company dropped the ball, failed to make the pick-up and the lead time became impractical, Paul found a solution by sending one of your team down. Now I know I am paying for this but I have to say it was a creative and effective way to get out of a sticky situation.
I remain grateful to Global Services and to Paul. You can be assured Global Services will be top of my list when I need a Europe based parts supplier or can recommend one.”
Relief Captain, M/Y Zoom Zoom Zoom
“Got the laptop, which I’m really pleased with so far. Thanks a lot for very speedy and excellent service, as always!”
Master, M/Y Hampshire
“Please pass our thanks to all in your team involved with the sourcing, purchasing and delivery of the lifting swivel eyes to the yacht. I know there were cars going in every direction at one stage!
Adam fought his way through customs to bring the pad eyes to us and never stopped assisting – even escorting a daughter of one of the guests to the yacht.
Global Services did so very much for the yacht in the build but delivering these (seemingly) small items to the yacht in operation really shows your commitment to keeping VAVAII (and other yachts) operational and delivering our product to guests.”
Captain, M/Y VAVA II
“May I say what a pleasure it was to meet you and your lovely husband at the weekend, after all your great work, a tour of the boat was the least we could do!
It was so nice to put a face to the voice of the person whom I have rung on a practically daily basis for the last couple of months!
Hopefully we will get to see you again at some point in the future, but in the meantime I just want to take this opportunity to say a heartfelt thank you for your time, patience and constant hard work for M/Y Ace, it has been more than appreciated and a pleasure to work with.”
Head of Housekeeping, M/Y Ace